Introduction
Crocker Drums respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a Drum Clarity Call, accessing educational resources, submitting an inquiry, or communicating with our team.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information.
Information We Collect
We may collect personal information including:
- First and last name
- Email address
- Telephone number
- Consultation and appointment information
- Educational program inquiries
- Training registration information
- Customer support communications
- Communication preferences
- Information voluntarily submitted through website forms
We may also collect standard technical information, including browser type, device information, IP address, and website usage information.
How We Use Your Information
We may use your information to:
- Respond to inquiries about drumming education and available resources.
- Schedule and manage Drum Clarity Calls.
- Send appointment confirmations and reminders.
- Provide information about educational programs and training resources.
- Assist with access to requested educational materials.
- Respond to questions and provide customer support.
- Operate and improve our website and services.
- Send educational or promotional communications when you have separately provided the appropriate consent.
- Comply with applicable legal and regulatory requirements.
SMS Communications and Mobile Information
Crocker Drums sends SMS communications to individuals who voluntarily provide the applicable consent through our website form.
Informational and transactional SMS messages may include Drum Clarity Call scheduling, appointment confirmations and reminders, educational program inquiries, training access information, scheduling updates, inquiry follow-ups, and customer support.
Marketing and promotional SMS messages may include drumming tips, educational content, webinar announcements, new training resources, program updates, special offers, and promotions.
Service SMS consent and Marketing SMS consent are collected separately through optional, unchecked consent checkboxes.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out or HELP for assistance.
SMS consent is optional and is not a condition of purchasing or receiving services or accessing available educational resources.
Mobile information, SMS opt-in data, and SMS consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
Information may be disclosed to service providers only as reasonably necessary to operate our website, manage appointments, deliver requested educational resources, provide communications, support business operations, or comply with applicable legal obligations.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.
No electronic transmission or storage method can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us regarding your personal information or communication preferences.
You may unsubscribe from applicable marketing emails using the unsubscribe instructions provided.
For SMS communications, reply STOP to opt out or HELP for assistance.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.
You may be able to manage certain cookie preferences through your browser settings.
Third-Party Service Providers
We may use third-party providers to support website hosting, communications, appointment scheduling, educational resource delivery, analytics, and other legitimate business operations.
These providers may process information as reasonably necessary to deliver contracted services.
SMS opt-in information and consent are not provided to third parties or affiliates for their own marketing or promotional purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be published on this page.
Contact Us
For questions regarding this Privacy Policy or your personal information, contact: